FAQs

Have questions about our custom canvas prints in the UK? Whether you’re curious about materials, printing quality, sizing, or delivery, this FAQ guide will help you understand everything you need to know before ordering your photo to canvas wall art.

What is a Canvas Wrap?

A canvas wrap means your photo continues around the edges of the frame, giving a modern “gallery-style” look. This popular finish is ideal for contemporary homes. Learn more here: Gallery Wrap Explained.

Will I lose part of my image with a Gallery Wrap?

No. We mirror the outer 2 inches of your image so no important detail is lost. This ensures your photo canvas print looks seamless and professional.

Do canvas prints arrive ready to hang?

Yes. Every canvas print comes stretched on a solid pine frame and includes a free hanging kit. Your artwork will arrive ready to display straight out of the box.

What stretcher bars do you use for frames?

We use 100% kiln-dried European pine stretcher bars in both 18mm and 38mm depths. Each frame has corner wedges to keep your canvas tight over time.

What canvas material do you print on?

We only print on 380gsm premium artistic polycotton canvas, which offers superior print clarity, vibrant colours, and long-lasting durability compared to standard cotton canvas.

Can I order a custom canvas size?

Yes. Our ordering system allows you to enter bespoke measurements for made-to-measure canvas prints so your artwork perfectly fits your wall space.

What is the smallest canvas size you print?

We can print as small as a 6x6-inch canvas, making it a great option for gifts, collages, or compact spaces.

Will my canvas look exactly like my photo?

Yes, but slight variations may occur depending on size and cropping. We use advanced printing technology to ensure colour-accurate canvas prints that stay true to your original photo.

Can I ship my canvas print to a different address?

Yes. During checkout, you can enter an alternative delivery address or update it later through your account dashboard—ideal for gifting personalised canvas prints.

Which payment methods do you accept?

We accept all major debit and credit cards, plus PayPal. Payments are processed securely, and we never store card details on our site.

Can I call you with a question about canvas prints?

Yes, we’d love to help. Call our UK studio on 01254 790102 to speak with our friendly customer service team.

Do you supply bulk or trade canvas prints?

Yes. We provide trade canvas printing for interior designers, architects, retailers, and businesses. Contact us at 01254 790102 to discuss trade pricing.

Do you offer white-label shipping?

Yes. With white-label shipping, your canvas is sent in plain, unbranded packaging—perfect for resellers or surprise gifts.

Which courier delivers my canvas?

We use Interlink Express for fast, reliable UK delivery. Unlike many competitors, we don’t use Royal Mail for fragile canvas prints.

How does the 1-hour delivery slot work?

On the morning of delivery, you’ll receive a text with a 1-hour time slot—making it easy to plan your day. Just provide a mobile number at checkout.

What if I’m not home when my canvas arrives?

If you’re not available, you’ll receive a card or text with options to rearrange delivery at a time that suits you.

How long does delivery take?

We aim to deliver all UK canvas print orders within 24 hours (Monday–Thursday) when placed before 12 noon. Fast delivery is one of our guarantees.

How much does UK canvas delivery cost?

Standard delivery across the UK mainland is only £2.99. For full details, see our Delivery Policy.